FAQ

Frequently Asked Questions

When will the app be available for download ?

You can expect to download Mate from the App Store and Google Store by mid-September.

Is Mate safe to use?

Your safety is our priority. We have robust security measures in place to protect our community, including strict verification processes and privacy controls.

What is the goal of Mate?

Mate aims to disrupt the current dynamics of friend-matching platforms. We move away from oversized photos and the outdated right-left swiping system. Our carousel interface and interest-focused profiles make discovering new friends intuitive and genuine.

How can I benefit from using Mate?

Mate is useful in various contexts, especially for those moving to a new city, helping you make connections before and once you arrive. It's also great for your day-to-day life, helping you expand your social circle and meet like-minded people wherever you are.

How can I become a Mate ambassador?

To join our ambassador program, reach out to us at ambassador@mateapp.es and enjoy all the benefits of becoming part of the Mate family.

Do I need to pay to use Mate?

Mate is totally free to download and use! Additionally we have no ads.

What makes Mate different from dating apps?

Unlike dating apps, Mate is all about forming friendships based on shared interests, not just looks. Our algorithm suggests matches based on what you love to do, not just your profile picture. But if you are looking for dating… there are lots of dating apps on the market, choose the one you like best.